Product FAQs

Will the decorating gels ever harden?

Decorating gels are intended to be used on baked goods and will stay soft after use. They will firm up but not harden. For a product that will harden and allow you to stack consider Cookie Icing or Writing Icing.

What is the shelf life of products made by Signature Brands, LLC?

The shelf life varies among our dessert decorating items. For more information regarding the shelf life of our products we encourage you to contact our Consumer Relations department Monday – Friday 8am to 5pm CT at 1.877.726.8793 or email us here.

How do I read the code dates to tell the age of a Signature Brands, LLC product?

Code dates used at Signature Brands, LLC are alphanumeric and reflect the day on which it was manufactured. The code date will begin with a letter, followed by three numerals and an optional letter.

Beginning letter -
A - January
B - February
C - March
D - April
E - May
F - June
G - July
H - August
J - September
K - October
L - November
M - December
*note, letter "I" is not used

 

Next number - designates year 8 = 2018
9 = 2019
0 = 2020

 

Next two numbers - designate day of month

What products are gluten free? Nut free?

We recommend that you always read your labels as products do change and new products are introduced into our product line. When reading our labels, you can feel confident that all contained ingredients are listed on the ingredients label and we label “May contain peanuts, tree nuts, milk & wheat” on any of our products that are processed on shared equipment.

 

To inquire about the allergenic status of a specific product, please contact our Consumer Affairs department Monday – Friday 8am to 5pm EST at 1.877.726.8793 or email here.

What products manufactured by Signature Brands, LLC are kosher?

The Union of Orthodox Jewish Congregations has approved the following list as kosher products:

  • Decorating Gels
  • Decorating Icings
  • Décors (sugars, sprinkles, sequins, nonpareils)
  • Canned Icings
  • Gel Food Colors
  • All Parlor Perfect Ice Cream Toppings

The (U) symbol located on the front of Cake Mate and Betty Crocker packages indicates that it is an approved kosher item.

What is the nutritional value of your products?

The nutritional value varies among our dessert decorating items. Please see the nutritional panel on the back of the package for exact values. You can also contact our Consumer Affairs representative for additional questions at 1-877-726-8793 Monday – Friday 8am to 5pm EST or email us here.